Shipping policy

Thank you for shopping with Rook & Cairn!

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (United States) I ship to all 50 U.S. states. Standard shipping typically takes 5–10 business days after processing. Expedited options may be available at checkout.

Order Tracking Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking to update.

Lost or Damaged Packages If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date and we'll make it right.

Questions? Email us at info@rookandcairn.com — I am happy to help!